Privacy policy 

for the website

We take the protection of your personal information seriously and want you to feel secure when visiting our website. That's why we respect and protect your privacy.

With this Privacy Policy we would like to inform all visitors of our website about the nature, scope and purpose of the personal data collected, used and processed by us and to inform you about your rights.

Use of our website is basically possible without providing personal data. However, if you use our website services of our company, the processing of your personal data may be required.

As a responsible data processing company, we have defined technical and organizational measures to ensure the highest possible level of protection of your personal data.

1. Contact

The person responsible within the meaning of the General Data Protection Regulation is:

Mr. Norman Höhling

Francotyp-Postalia Holding AG

Prenzlauer Promenade 28

13089 Berlin

Telephone: +49 30 220 660-0


As data protection officer is ordered:

Mr. Norman Höhling

Francotyp-Postalia Holding AG

Prenzlauer Promenade 28

13089 Berlin

Telephone: +49 30 220 660-173


2. Purpose

We would like to provide you with information for post processing and other services. You have the opportunity to contact us for further information or to use other services. We process personal data that are collected when visiting our websites, in accordance with statutory provisions. They apply to the countries in which the respective websites are managed.

The purpose of our databases is to provide you with the right information at the right time. In addition, we use your personal data for the purposes of technical administration of websites, for customer administration and for marketing, as long as you expressly endorse this with your information on our website (an example is the FP Newsletter).

3. External links

Our websites may contain links to other websites outside of our area of responsibility for which this Privacy Policy does not extend and for whose content we assume no responsibility.

4. Collection and processing of personal data

When you visit our website, service providers that are also subject to privacy by default store the name of your Internet service provider, the website from which you visit us, the websites you visit, and the dates and times of your visit the duration of the visit. We may use so-called "cookies" to track visitors' preferences and make using our site as enjoyable as possible, using analytics tools, so if you do not want your data to be tracked when you visit our website, then In addition, personal information will only be stored if you provide it by yourself, such as in the case of a contact request.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:

Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

6. Information, correction, deletion or blocking of your personal data

We process and store your personal data only for the period necessary to achieve the respective purpose of storage or as required by the various retention periods provided for by law.

After the expiry of a storage purpose or after expiry of the retention period provided for by law, the personal data will be routinely blocked and deleted for further processing in accordance with the statutory provisions.

7. Data protection rights of the data subject

If you have questions about your personal data, you can always contact us in writing. You have the following rights under DS-GVO:

7.1. The right to information (subsection Art. 15 DS-GVO)

You have the right at any time to obtain information about which categories and information about your personal data are processed by us for what purpose and for how long and according to which criteria these data are stored and whether automated decision-making including profiling is used in this context . You also have the right to know to which recipients or categories of recipients your information has been disclosed or will be disclosed; in particular for beneficiaries in third countries or international organizations. In this case you also have the right to be informed about appropriate guarantees in connection with the transmission of your personal data.

In addition to the right of appeal to the supervisory authority and the right to information about the origin of your data, you have the right to cancellation, rectification and the right to restriction or opposition to the processing of your personal data.

In all cases mentioned above, you have the right to request from the data processor a free copy of your personal data processed by us. We are entitled to charge a reasonable administration fee for any additional copies you request or that go beyond the information rights of the data subject.

7.2. The right to rectification (Article 16 of the GDPR)

You have the right to demand the immediate correction of your incorrect personal data and to request the completion of incomplete personal data also by means of a supplementary declaration, taking into account the purposes of the processing.

If you would like to exercise the right of rectification, you can contact our data protection officer or the controller at any time.

7.3. The right to cancellation (Article 17 of the GDPR)

You have the right to request the immediate deletion of your data ("right to be forgotten ") especially if the storage of the data is no longer necessary, you revoke your consent to processing, your data has been unlawfully processed or illegally collected and a Legal obligation to delete under EU or national law.

However, the right to be forgotten does not apply where there is an overriding right to freedom of expression or information, where data retention is necessary for the fulfillment of a legal obligation (eg retention obligations), for archival purposes preclude the removal or for filing, Exercise or defense of legal claims.

7.4. The right of restriction (Article 18 of the GDPR)

You have the right to request the data controller to restrict your processing of data if the accuracy of the data is disputed by you, if the processing is unlawful, if you refuse to delete your personal data and if you require a restriction of processing there is no need for the processing purpose or you have objected to the processing in accordance with Article 21 (1) of the GDPR, as long as it is not certain that our legitimate reasons prevail over you.

7.5. The right to data portability (Article 20 of the GDPR)

You have the right to transfer your personal data, which you have provided to our company in the form of a standard format, so that you can have your personal data forwarded to another person without hindrance, if, for example, you have consent and processing by means of an automated process Procedure takes place.

7.6. The right of opposition (Article 21 of the GDPR)

You have the right to object at any time to the collection, processing or use of your personal data for purposes of direct mail or market and opinion research, as well as general business data processing, unless we can demonstrate compelling legitimate grounds for processing your personal data Interests, rights and freedoms predominate.

In addition, you can not exercise your right to object if a legal provision requires the collection, processing or use of the data or requires them to be collected, processed or used.

7.7. Right of appeal to the Data Protection Supervisory Authority (Article 77 DS-GVO in conjunction with Section 19 BDSG)

You are granted the right to complain to the relevant regulatory authority if you believe that your personal data has been infringed.

7.8. Right to revoke a data protection consent (Art. 7 (3) DS-GVO)

You may withdraw your consent to the processing of your personal data at any time without giving reasons. This also applies to the revocation of declarations of consent issued to us prior to the entry into force of the EU General Data Protection Regulation.

8. Legal basis of processing

When processing personal data for which we obtain the consent of the data subject, Art. 6 para. 1, sentence 1 a) of the DS-GVO serves as the legal basis.

The processing of personal data necessary for the performance of a contract of which the data subject is a party is governed by Article 6 (1) sentence 1 (b) GDPR as the legal basis. This scheme also covers processing operations necessary to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfill a legal obligation to which our company is subject, Art. 6 para. 1, sentence 1 c) of the GDPR serves as the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, then Art. 6 para. 1 sentence 1 f) (DSGVO) serves as the legal basis for the processing. The legitimate interest of our company is in the conduct of our business as well as in the analysis, optimization and maintenance of the security of our online offer.

9. Transmission of data to third parties

Transmission to third parties beyond the scope described in this privacy policy will only take place if necessary for the processing of the respective requested service.

A transfer of personal data to so-called third countries outside the EU / EEA area does not take place.

10. Legal or contractual provisions for the provision of personal data and possible consequences of non-provision

We hereby point out that the provision of personal data in certain cases (eg tax regulations) is required by law or may result from contractual arrangements (eg information about the contracting party). For example, it may be necessary for a contract to conclude that the person / the contracting party must provide his or her personal data, so that his request (eg order) can be processed by us at all.

An obligation to provide personal data arises especially when concluding a contract. If no personal data is provided in this case, the contract can not be concluded with the data subject. Prior to any provision of personal data by the data subject, the data subject may contact our data protection officer or the controller.

The data protection officer or the controller then informs the data subject whether the provision of the personal data required is required by law or contract or for the conclusion of the contract and whether the data subject's concerns imply the provision of the personal data or what consequences a non-provision of the desired data has for the person concerned.