Privacy policy 

for the website

We take the protection of your personal information seriously and want you to feel safe when you visit the Francotyp-Postalia website. For this reason, we respect your privacy.

When processing your personal information, the protection of your privacy is an important priority for us. We process personal data that is gathered when you visit our websites in accordance with statutory requirements that apply in the countries in which the respective websites are administered. Our websites may contain links to other websites that lie outside the area of responsibility of Francotyp-Postalia and to which this privacy policy does not apply.

1. Contact

Responsible in Terms if GDPR is:

Francotyp-Postalia Holding AG
Prenzlauer Promenade 28
13089 Berlin
Telefon: +49 30 220 660-0

Data protection commissioner is:

Mr.  Norman Höhling
Francotyp-Postalia Holding AG
Prenzlauer Promenade 28
13089 Berlin
Tel.: +49 30 220 660-173

2. Collecting and processing personal data:

When you visit our websites, service providers that are also subject to data protection requirements will normally record the name of your internet service provider, the website from which you visit us, the pages you visit on our websites and the date and duration of your visit. We use “cookies” to track visitor preferences and to make it as convenient as possible to use our website. To do this, we use Google Analytics. If you do not want your data to be tracked when you visit our website, you can opt out beforehand here. In addition, personal data will only be stored if you explicitly provide it, for example, in a contact request.

3. Comments, E-mails

We will capture and store all information you provide us with in connection with the commenting function on our website. Please note that the information entered, i.e. your comments, as well as your name, can be read by other visitors of our website.

Your data is also captured and stored if you send us e-mails or fill out forms.

4. Cookies

These web pages make use of so-called cookies. Cookies are small text files your browser stores on your computer. They help us make our web-based services more user-friendly and more secure. By means of a cookie, for example, the options you choose during a visit to our website can be restored next time you visit our site. Cookies do not cause any damage to your computer and cannot contain viruses.

You can prevent the use of cookies by switching off the corresponding option in your browser software. In that case, however, you might not be able to benefit from the full potential of the functions on this website.

For further information about cookies, you might also visit for example.

5. Newsletter

If you would like to receive the newsletter offered on our website, we need a valid e-mail address as well as information required to make sure that you are the owner of the e-mail address provided and/or that the owner agrees to receive this newsletter.

You can revoke your consent to save and/or use your data and e-mail address to send this newsletter at any time.

6. Right to information

You have, at all times, the right to demand the disclosure of your stored personal information as well as the origin and recipients of this information and the purpose for which it has been saved. To request disclosure of your stored data, please contact Francotyp-Postalia's Information Security Manager at

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

To exclude Google Analytics on this Website please click here

8. Third party advertising cookies

Most of the advertisements you see on the website are generated by third parties.
Some of these third parties generate their own cookies (or web beacons) to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Some of the information gleaned from third party cookies will be aggregated with other anonymous information for statistical purposes. The third party companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users of the website).

If you would like to disable "third party" cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party's website and getting them to generate a one-time "no thanks" cookie that will stop any further cookies being written to your machine. Here are links to the two main third party advertising platforms we use, each of which haveinstructions on how to do this:

You can also visit the trade body representing these advertising companies for more information on how to opt out of these cookies: