Our way forward 

Where are we today?

FP has a strong franking machine business. As number three in the world market, the company has clearly focused on the segment for small and medium mail volumes. To a certain extent, this is an advantage, as individual customers are sending fewer and fewer letters and are therefore more likely to switch to smaller franking machines. However, this does not compensate for the overall market decline in the sale of franking machines year on year due to the shrinking mail volumes.  

The future is digital

Digitalisation is spreading rapidly in many areas, and the Corona pandemic has accelerate this development further. The trend is irreversible and we must act urgently. FP already has a few digital products, but the revenue share here is still too small to compensate for the declines in our franking business.

Products developed from a technical perspective often provide no clear benefit for the customer. We will change that by transforming existing products and building new ones with a clear value proposition for customers, as well as with business models that create an attractive customer experience. 

Our way forward

We will transform the FP Group into a sustainably-profitable international technology group with innovative software solutions.

With the clear objective of picking up speed in the digital business and to start growing, we are concentrating our activities in the following business units:

1. Digital Business Solutions

2. Mailing, Shipping & Office solutions

3. Mail Services

These business units have clear responsibility for market development (go-to-market) as well as their respective product roadmaps, development and delivery. They will own full P&L responsibility. This will empower them and enable us to serve our customers and markets better and more efficiently.

We will adapt our existing "Mailing, Shipping & Office Solutions" business to the changed market requirements in order to safeguard and further optimise profitability in this area. We will also expand our range of office and business solutions so that we can offer relevant added value to our more than 230,000 customers worldwide, even in a world without paper.

The franking machine is one component helping companies handle the broader set of physical, financial and information flows needed for conducting business. Similarly, helping our customers deal effectively with physical, financial and information flows presents opportunities for our SaaS-based solutions such as FP Parcel Shipping, Vision360 (Mail Cost Accounting), FP Sign (Digital Signature), TransActMail and more. Put simply: We make people’s (home) office lives easier.

As such we are moving away from largely hardware-focused products to SaaS business models that are validated as a solution with a clear value proposition for customers. It is our intention for the medium term, that the digital business units will strongly contribute to the profitability of FP.

With the above-mentioned adaptations and our SaaS solutions, we are driving forward the transformation of FP.