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As a collective term, “banker’s guarantee” encompasses both guarantees and sureties, as well as bill guarantees, which a bank assumes on behalf of one of its customers against a third party..

Describes franking machine segment for customers with low mail volume (up to 200 letters per day).

After-Sales Business
Sale or rental of franking machines with follow-up business, e.g. service and technical support, sale of consumables.



B- Segment
Describes franking machine segment for customers with medium mail volume (from 200 to 2,000 letters per day).

The BNP Paribas Group has operated in Germany since 1947 and offers a wide range of products for private customers, corporate customers and financial institutions. BNP Paribas is one of the leading foreign banks in Germany.




A cap is a contractually agreed interest rate ceiling that is subject to a nominal amount of capital. If the reference interest rate exceeds the cap at a specified date, the seller is obliged to pay the buyer the difference between the reference interest rate and the interest rate ceiling.

Cash flow is a measured quantity in financial terms that represents the net inflow of cash from revenue-generating activities and other ongoing operations during a period.

CeBIT (Centrum für Büroautomation, Informationstechnologie und Telekommunikation – Centre for Office, Information and Communications Technology) is the world’s largest trade fair for information technology and since 1986 has been held each spring at the Hanover fairground. CeBIT is organised by Deutsche Messe AG (DMAG ).

C- Segment
Describes franking machine segment for customers with high mail volume (over 2,000 letters per day).

centormail is a high-tech franking machine from the FP Group for medium to high volumes of mail. The franking system with contact-free inkjet technology offers ease of use and comprehensive additional functions.

Centralised Communication
Individual daily mail, collated centrally.

Official operating authorisation for franking machines.

Refers to the sorting of letters by postcode, followed by bundling and passing on to a mail delivery centre in order to gain a rebate on the franking charge.

Corporate Governance Code
The German Corporate Governance Code (DCG K) is a set of regulations compiled by a commission of the German government which contains suggestions for organising good corporate governance, covering ethical employee conduct and the management of companies and organisations.

Country-Specific Models
The postal organisations certify franking machines for a specific country in an extensive certification procedure. In order to obtain certification, the franking machines must meet the specifications set by the postal organisations. This results in a country-specific variation for each country in which a franking machine is certified.






Withdrawal of certification for franking machines by the competent postal organisation in connection with a change in the technical requirements of the machines. A differentiation is made between hard decertification, whereby certification is also withdrawn from machines in the market, and soft decertification, whereby the new requirements are only applied to the type certification of new machines, while the old machines remain in the market and may continue to be used.

De-Mail is a communication tool to enable legally binding and confidential exchange of electronic documents over the internet. Mentana-Claimsoft is a member of the De-Mail project initiated by the German government.

Derivatives are financial instruments whose price or value is linked to the rates or prices of other commercial goods (e.g. commodities or agricultural goods), assets (securities, such as shares or bonds) or to market-based parameters (interest rates, indices).

Using the services offered by FP iab GmbH mail processing can be digitalised at certain points, i.e., inbound mail can be scanned and archived electronically. Outbound mail is sent electronically by PC to the printing centre, where it is processed into a completed letter.

DIN EN ISO 9001:2008
This quality management standard describes the requirements that the management of a company must satisfy in order to meet certain criteria in the implementation of quality management.

Abbreviation for Deutsche Post AG.



EBIT (earnings before interest and taxes) is a measurement of profitability. It comprises net income before taxes, interest expenses and extraordinary items.


EBITA (earnings before interest, tax and amortisation), similarly to the EBIT profit ratio, denotes the result of ordinary operating activities.

Earnings before interest, taxes, depreciation and amortisation. EBITDA margin The EBITDA margin is the percentage share of EBITDA in the revenue of a company within a certain period.

Electronic Franking
Also known as electronic franking in window, especially as used by high volume senders. Franking is carried out using the local IT system, whereby all relevant parameters are determined and the letters printed out with the correct franking in one operation.

European InterBank Offered Rate (EURI BOR ) is the interest rate in euros for short-term money in interbank lending.



Fair Value
In Anglo-Saxon accounting systems (IFRS and US GAP ), the fair value is the amount at which an asset could be bought or sold or a liability settled in a transaction between expert, willing and unrelated business partners (“arm‘s length transaction”).

FP businessmail
FP businessmail, like FP webmail, is a hybrid mail solution from the FP Group and works in a similar way to FP webmail. This solution is aimed at larger companies, as in these cases, the flow of data can be accessed directly via a data connection and processed further.


 FP webbrief

The online solution FP webbrief has been developed for private customers. This application is loaded via an internet browser. The user then types the text into a window as with a normal text program. The service is cost-effective and can be used even for a single letter.


FP webmail
FP webmail is a hybrid mail solution from the FP Group. With this mixture of electronic and physical mail, the sender sends a letter digitally and the recipient receives a physical letter. The FP Group takes care of such tasks as printing out and franking the letter, as well as inserting it into the envelope and handing it over to a mail delivery agent. This software solution works as a virtual printer, meaning that documents can be sent from Windows environments at the click of a mouse button. This entry-level solution is particularly suited to stand-alone solutions.



Gearing is an indicator of a company’s debt and reflects the relationship between borrowed debt capital and the company’s equity.

German Job Investment Award
The German Job Investment Award is a prize awarded jointly by the Rhein-Main Business Club and the Federal Employment Agency.

Gross domestic product (GDP ) refers to the market value of all final goods and services produced within a country in a given period.

GoGreen is an environmental protection programme for responsible logistics. The goal is to reduce CO 2 emissions by offering the option of sending mail in a CO 2-neutral manner. By using GoGreen products, customers can also make an active contribution to climate protection for a small surcharge



Hybrid Mail
Generic term for solutions in which letters are initially transported digitally, then printed out, inserted and franked. The finished letters
are then passed on to a mail delivery centre.



International Accounting Standards. See also IFRS.

IFRS International Financial Reporting Standards. These comprise the standards of the International Accounting Standards Board (IAS B), the International Accounting Standards (IAS ) of the International Accounting Standards Committee (IASC ) and the interpretations of the International Financial Reporting Interpretations Committee (IFRIC ), formerly the Standing Interpretations Committee (SIC ).

Installed Base
Refers to the number of franking machines in the market as located at customers.

International Monetary Fund (IMF )
The International Monetary Fund (IMF) is a special organisation of the United Nations. It is a sister organisation to the World Bank Group and is based in Washington, DC , USA . Its responsibilities include fostering global monetary cooperation, expanding international trade, stabilising exchange rates, granting loans, monitoring monetary policy and providing technical assistance.

Interest rate swap
An interest rate swap is an interest rate derivative for which two contractual partners agree to exchange interest payments at specified nominal amounts on certain dates. Most of the interest payments are set such that one party pays an interest rate fixed at the time the contract is included, while the other party pays a variable interest

ISO 14001
The international environmental management standard ISO 14001 stipulates globally recognised requirements for an environmental management system that can be applied to both manufacturing and service-orientated companies.



London Interbank Offered Rate (also Libor, LI BOR ) is the reference interest rate fixed daily for interbank lending that is fixed every working day at 11:00 hours London time.


Refers to mail processing. Generally understood to include all mail services apart from the franking and inserting business. In the case of the FP Group this covers consolidation, outsourcing and hybrid mail.

MailOne is a newly developed software platform from FP USA . This offers additional functions such as special discounts for express and priority delivery, delivery tracking and invoicing based on various cost centres.

The MailReport software serves for cost centre recording and analysis and provides the greatest possible transparency with regard to franking machines. Each franking process is immediately recorded in MailReport and assigned to a cost centre. Up to three cost centre levels can be set up.

M & A activities
Refers to both the process involved in company acquisitions and mergers as well as the sector of services providers which deal with them, such as investment banks, company lawyers, auditors and consultants. In the investment banking sector, M&A is regarded as a sub-area of corporate finance.

Mymail is the FP Group’s franking machine for smaller volumes of mail. With this entry-level solution, customers can save up to three advertising themes and manage three cost centres. The correct postage can also be automatically determined via the optional scales.



Net Working Capital
London Interbank Offered Rate (also Libor, LI BOR ) is the reference interest rate fixed daily for interbank lending that is fixed every working day at 11:00 hours London time.




optimail 30 is a franking machine from the FP Group that is ideally suited to small to medium volumes of mail. This machine, with economical thermal transfer printing, saves up to six advertising themes and has a large, easy-to-use display.

This set of services from the FP Group enables customers to optimise their outbound mail processing chain.

Refers to the delegation of production and tertiary services to third parties.



Phoenix is a new franking system from the FP Group that will be manufactured in Wittenberge. This latest franking platform is distinguished by numerous innovations in mechatronics, software management and distribution processes.

Postage Credit Balance
Also referred to as restricted cash – in some countries, users of franking machines are obliged to pay postage credit in advance. These monetary amounts are managed by the FP Group and constitute amounts owed to customers. These credit balances are to be distinguished from teleporto.



Royal Mail
Royal Mail is the national postal service in the UK.



Stock Corporation Act
The German Stock Corporation Act (Aktiengesetz – AktG) regulates the establishment, constitution, accounting, annual general meetings liquidation of stock corporations and partnerships limited by shares. German group law is also regulated in the Stock Corporation Act.

Syndicated loan
In banking, a syndicated loan is the extension of uniform credit to a borrower by at least two banks.



A system of franking whereby the franking charge is downloaded by telephone or modem to the franking machines.




ultimail is an FP Group franking machine. It has a modular structure, offering up to nine storable advertising motifs, variable text messages in the franking imprint, optional differential weighing and as many as 150 cost centres.

UPU – Universal Postal Union
The Universal Postal Union (UPU ) was founded in 1874 and regulates the international cooperation of postal authorities and the conditions for cross-border postal services. It is headquartered in Bern, Switzerland.




The Securities Trading Act (Wertpapierhandelsgesetz – WpHG) regulates securities trading in Germany and serves in particular to monitor service providers involved in the trading of securities, as well



2D barcode technology
In contrast with one-dimensional barcodes, data in 2D barcode technology are coded not only in one direction (one-dimensional) but in the form of an area over two dimensions, hence the name. The advantage of this is that a greater density of useful information can be accommodated in each area (cf. also 2009 Annual Report p. 7).